FAQ
Here are some of the questions that we get asked most often.
Q) Do you work with my insurance company if i have an insurance claim ?
A) Yes, Signature Auto Glass Orange County is an approved and recommended auto glass repair and replacement company by most insurance companies and we will do all the paperwork for you! Here is the steps to take to have your insurance company pay for auto glass replacement :
Step One : Call your insurance company with your policy number and file a Glass Claim .
Step two: Tell your insurance company you have selected Signature Auto Glass as your auto glass installer and provide them with our insurance department Phone number that they can find our shop :
714.912.6600 Or 714.229.8200
Step Three: Once approved, your insurance provider will fax us the approval . As soon as we get the confirmation, we will call you and schedule your appointment.
Q) How long does a simple rock chip repair take?
A) Most windshield repairs only take about 15-25 minutes or less. That means you can be about your business quickly. With our free mobile service, we can be at your home, school or office where and when it is convenient for you!
Q) What kind of warranty do you offer?
A) Our workmanship Lifetime Warranty covers water and air leaks. Also if there is a problem with the windshield not seating or sealing properly, we will take care of it.
Q) Can I have my glass replaced at my home or office location ?
A) Yes, Most vehicles can be completed on a mobile basis! We offer free mobile service, six days per week. Please contact our customer service representatives, at any location, for our mobile service coverage areas.
Q) Do You Offer Same day Service?
A) We understand it is important to have your auto glass needs fixed quickly. We always have one installer On Call and Upon the availability of your required auto glass piece, we can offer same day or next day service and have you back on the road safely.